User: Mahesh Yadav, 35, Bhopal – Farmer and cricket lover
Challenge:
Mahesh had always followed IPL and India matches passionately, but he never tried online betting. He found most platforms intimidating. The biggest barrier? No support in Hindi. He struggled to understand English interfaces and got robotic replies when he asked questions on other apps.
His concerns included:
- ❌ Zero help in local language
- ❌ Complicated sign-up process
- ❌ Fear of getting scammed online
How 11xPlay Solved It:
A relative told him about 11xPlay on 11xplays.net.in, highlighting their commitment to Indian users—especially in small towns.
Here’s how 11xPlay helped Mahesh:
- 🗣️ Connected to a Hindi-speaking WhatsApp agent within minutes
- 📲 Got clear voice notes explaining ID creation and deposit steps
- 💰 Learned how to use UPI and Paytm for adding funds
- 🏏 Received a simple tutorial on placing live bets during IPL
- 🧾 Guided on safe withdrawal without delay or confusion
Results:
- ✅ Placed first bet of ₹200 and won ₹750 on an IPL live match
- ✅ Withdrew money to Paytm in under 20 minutes
- ✅ Now bets every weekend and teaches others in his village
- ✅ Referred 10+ friends to 11xPlay from nearby towns
“I never thought betting could be this simple. Speaking in Hindi made me feel confident. 11xPlay really respects users like me.”